Values in Civil Services, Ethical Dilemmas and Ethical Concerns

Class 19

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Public Service Values – Status and Problems

Value – A person thinks important for him.

Public Service – Offering services to public by Government.

Status of Public Service Values –

1.Traditional Values –  Still Relevant – Dedication, empathy, responsibility, public service

2.Traditional Values – Not relevant in present day public service – Centralization, Procedural Correctness, Hierarchy, Secrecy

3.New Values – Flexibility, Innovation, Risk Taking, Efficiency and Effectiveness, Team Spirit, Competition ● ●

Reasons for Changes in Values –

1.Regulator to facilitator – From Transparency and Unbiasedness to Helping Hands

2.Regulation to development – Simplicity and compassion (for weaker sections)

3.Information Technology (Transparency, innovation)

4.Specialized/technical administration (Team-work, specialization)

5.New public management (Hierarchy, discretion to leadership, vision)

Ethical Concerns and Dilemmas in Public Institutions –

a. Superior’s directive versus public good

b. Secrecy vs Transparency

c. Preferential Treatment Vs Non-discrimination

d. Honesty vs Efficiency

e. Rule Vs Flexibility ● ●

Ethical Dilemmas in Private Institutions –

a. Profit Vs Social Responsibility – Social Resources, Type of product (NPR Test)

b. Profit Vs Employee Welfare – Working hours, salary, working conditions – A healthy and happy employee is an asset

c. Automation Vs Employment

d. Promoter vs Shareholders

Laws, Rules, Regulations and Conscience as Source of Ethical Guidance –

Laws –

It is codification of expected conduct.

It is enabled formally by governing authority.

Deviation from the provision of law shall attract penal action.

As the degree of democracy in governance increases, law marches towards ethics. (Transgender, Women Protection – Family, workplace)

Law and Ethics Relationship (Democracy, Dictatorship – Gandhi, Martin Luther King) (Mask During COVID)

Institutions

Rules –

Private + Public Bodies

Executive

Laws provide framework, rules are concrete directive within the purview of law.

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