Class 17 and 18
What is Emotional Intelligence?
Use of Emotional Intelligence in Case Studies.
Positive Emotions Include – 1.Happiness 2.Confidence 3.Calmness 4.Poise 5.Enthusiasm 6.Exhilaration 7.Contentment ●
Negative Emotions Include – 1.Fear 2.Disquiet 3.Depression 4.Frustration 5.Anxiety 6.Anger
Emotion is a state of mind which is opposite of rationale or knowledge.
Intelligence refers to the innate ability of applying knowledge and skills.
Combining the meanings of Emotions and Intelligence –
Emotional Intelligence can be defined as the application of states of mind for a fruitful purpose. (The same situation may trigger different emotions)
-Identification of one’s own emotions (Krishna – Bheeshma)
-Identification of others’ emotions
-Knowing when to use own and others’ emotions -Modification of one’s own emotions -Controlling and hiding one’s own emotions
Importance of Emotional Intelligence
Influence of emotions on actions – Shawshank Redemption
Influence of emotions on one’s thought
Impact of emotions on focus or concentration
Stress Management
Work–life balance is the equilibrium between personal life and career work. (If Only, Baar Baar Dekho) •Increased responsibilities at work •Working longer hours •Increased responsibilities at home •Having children
Solutions – Trust Others, Take a Break (hobbies) , Unplug, Spend time with family
Quality of a Leader –
Employers expect more from their people, which leads to them feeling more pressure to achieve greater results. Consequently, this leads to longer working hours, and less time spent at home. As a business leader, you have a responsibility to help all your team juggle the demands of their work and personal lives. Even your most engaged employees may still be struggling to find balance.
Maintaining a healthy work-life balance is not only important for health and relationships, but it can also improve your employee’s productivity, and ultimately performance. Put simply, if your people don’t view work as a chore, then they will work harder, make fewer mistakes and are more likely to become advocates for your brand.
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